The successful delivery of all programmes managed and administered by SEAI relies upon the honest and reasonable participation of all parties involved.
All registered contractors, installers, BER assessors or any other competent persons, special advisors or independent consultants and any other parties involved in a programme have an absolute responsibility to undertake their duties in a competent, professional and honest manner.
SEAI welcomes disclosures concerning suspected instances of malpractice or improper conduct. You may from time to time have concerns about possible improprieties by individuals involved in these programmes. In such circumstances we would encourage you to contact us. This invitation applies equally to members of the public, homeowners, beneficiaries, applicants, grantees, nominated project contacts or applicant representatives, project co-ordinators, contractors or any other competent person, BER Assessors, special advisors or independent consultants, stakeholders, or anyone otherwise involved in or familiar with a programme delivered by SEAI.
Examples of concerns that may warrant disclosure include, but are not limited to, suspected instances of:
- Unlawful or improper use of funds, and/or resources of a public body or any other financial malpractice, impropriety or suspected fraud;
- Improper conduct or unethical behaviour;
- Failure to comply with or breach of the operating rules and/or guidelines of a programme or any attempt to encourage a breach of same or a breach of the terms of contractor / assessor registration;
- Failure to comply with any legal obligations or statutes;
- Danger to the health and safety of an individual;
- Damage to the environment;
- Criminal activity or the commission or committing of an offence;
- Attempts to deliberately conceal any of the above matters or attempts to induce others to facilitate such actions.
Where you have a concern then you should inform SEAI immediately.
Our actions may include:
- Consideration of all disclosures which fall within our remit;
- Thorough investigation of your disclosure in as much as the information provided/available allows;
- Fully or partially withholding grant payments;
- Imposing sanctions in accordance with our programme rules;
- Referring a matter to An Garda Síochána in appropriate circumstances.
You will be asked to provide as much detail as possible including the details of names and addresses of all persons and/or properties involved and specifics of the allegations of malpractice or impropriety.
SEAI does not investigate complaints or appeals under the aegis of its Disclosures Policy. If you have a complaint or appeal, please refer to the SEAI Customer Charter for the SEAI Complaints and Appeals Policy.
If you have a concern, please contact SEAI directly by:
- writing to us at Disclosures, SEAI, 3 Park Place, Hatch Street Upper, Dublin 2;
- calling us at 01 8082100; or
- emailing us at firstname.lastname@example.org
In certain circumstances, if deemed appropriate by the individual, an individual may contact the Chief Executive Officer of SEAI to report any matters outlined above.
SEAI recognises that the decision to report a concern of suspected instances of malpractice or improper conduct may be difficult. All concerns raised will be treated confidentially, investigated thoroughly and managed fairly. SEAI will make all reasonable efforts to keep the identity of a disclosing individual confidential.
SEAI reserves the right to withdraw or amend this policy at any time.
You blow the whistle when you raise a concern or disclose information regarding potential relevant wrongdoing within your own workplace that has come to your attention through your work. This can be raised within your workplace.
SEAI employees may refer to the SEAI Whistleblower Policy for further guidance.